I went into the Post Office today to mail a small package. There were two people working the desk and two people in line ahead of me. So, wait 25 minutes, go to desk, lady looks at my package and points out that there is no zip code. I stare at her. She tells me that I can go to the machine in the lobby and get the zip code. I go out there. A man is using the machine. Apparently he has never used it before. He learns how to use it. And how to use it again, and again, and how to pay with a credit card. My turn. I find the zip code. I have no pen! I memorize it and go back into PO. Go up to the counter and borrow a pen to write the zip on my packakge. Back into line. Twenty minutes later I am called, but a "Lady" rushes in and goes straight to the counter with a "Quick question".The counter lady takes care of her. Finally I am there. My zip is written on a piece of scotch tape I am told/scolded, and might rub off. She writes it onto a piece of paper and sticks it into place.
Remove one hour from my "Alloted time."